We’re here to help.
Email us or use the form below — we reply within 2 business days.
Our email
contactOne address for everything: support, privacy, business, reports and press. We answer in Portuguese, English and Spanish.
What would you like to talk about?
Pick a topic: it comes already selected in the form — just write.
Pick a topic: your email opens with the subject already filled in — just write.
App support
Questions about using the app, trouble signing in and anything about your account.
Subject “WeBest app support”
Privacy and data (LGPD)
Access, correction, deletion and portability of your personal data, or any question about how we look after it.
Subject “Privacy and data (LGPD)”
WeBest for business
Bringing WeBest to your team, partnership proposals and commercial conversations.
Subject “WeBest for business”
Report content
Does a shared learning path contain offensive or illegal content, or content that violates someone’s rights? Tell us: we review reports within 24 hours.
Subject “Content report”
Before you write
- Want to delete your account? You can do it yourself in the app, anytime: “Perfil” (Profile) → “Excluir conta” (Delete account).
- Forgot your password? On the sign-in screen, tap “Esqueci minha senha” (Forgot my password) and we’ll email you a link to set a new one.
- Seen something inappropriate in a shared path? On the path’s screen, tap “Denunciar trilha” (Report path), or pick “Report content” here and paste the link.
- Use your account’s email address (or tell us which one it is), so we can find your account and reply faster.
The WeBest app is currently available in Portuguese only, so button names are quoted exactly as they appear in the app.
Send us a message.
We reply to the email address you give us within 2 business days. Reports are reviewed within 24 hours.
The form needs JavaScript, which is turned off in this browser. No problem: email contact@webest.com.br. It reaches the same team.
Company details
- Legal name
- Caterina Boff Costa LTDA
- CNPJ (tax ID)
- 68.564.652/0001-92
- Address
- Estrada Tenente Marques, 6765, Santana de Parnaíba - SP, CEP 06530-001, Brazil